Desk Support Interview Questions

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Consider a random walk on a graph in the shape of the capital letter Y, with nodes at A and B at the top, C at the bottom, and O in the center. With probability 1/3, there is a transition from O to A, B, or C that takes 1 time unit to complete. Find the expected time to get to C, starting at A.
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Strategist, Credit Flow Desk

Interviewed at Goldman Sachs

3.7
Mar 14, 2014

Consider a random walk on a graph in the shape of the capital letter Y, with nodes at A and B at the top, C at the bottom, and O in the center. With probability 1/3, there is a transition from O to A, B, or C that takes 1 time unit to complete. Find the expected time to get to C, starting at A.

*Have you ever worked from home or online before ? *Are you currently employed ? *How many hours do you intend to dedicate to this job position if hired? *What is your past experience with data entry and customer service? *Do you have any quickbook exp & Why do you want to work for this company? *Whats your clerical speed? *What do you understand by privacy and code of conduct,How do you handle conflict?What are your career goals ? *What is your highest educational diploma and when did you receive it? *How long do you expect to remain employed with this company if hired ? *Do you have an idea of how to use MS excel ? *Tell me about yourself and your last or current job? *Why Should we Hire You?

*Have you ever worked from home or online before ? *Are you currently employed ? *How many hours do you intend to dedicate to this job position if hired? *What is your past experience with data entry and customer service? *Do you have any quickbook exp & Why do you want to work for this company? *Whats your clerical speed? *What do you understand by privacy and code of conduct,How do you handle conflict?What are your career goals ? *What is your highest educational diploma and when did you receive it? *How long do you expect to remain employed with this company if hired ? *Do you have an idea of how to use MS excel ? *Tell me about yourself and your last or current job? *Why Should we Hire You?

Situational question: If you are at the front desk and there is a patient you are scheduling out, the phone is ringing, the printer is out of paper, and the fax machine is jammed how do you handle this/what order do you take care of things?
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Front Desk/Admissions

Interviewed at Team Rehabilitation

4.2
Sep 13, 2017

Situational question: If you are at the front desk and there is a patient you are scheduling out, the phone is ringing, the printer is out of paper, and the fax machine is jammed how do you handle this/what order do you take care of things?

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