Is Kelly a good company to work for?

Kelly has an overall rating of 3.5 out of 5, based on over 9,247 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 64% of employees would recommend working at Kelly to a friend and 51% have a positive outlook for the business. The best reviews about Kelly have been left by employees working as Data Entry , Consultant and Data Entry Clerk .

Does Kelly pay their employees well?

According to anonymously submitted Glassdoor reviews, Kelly employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Kelly. This rating has been stable over the past 12 months.

How satisfied are employees working at Kelly?

64% of Kelly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kelly 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Kelly?

Substitute Teacher (515) , Recruiter (270) , Customer Service Representative (213) , Administrative Assistant (108) , Interpreter (100) , Technical Support (82) , Technical Support Representative (73) , Consultant (63) , Lab Technician (61) , Account Executive (50) , Senior Recruiter (45) , Contractor (44) , Tech Support (42) , Technical Support Advisor (41) , Staffing Supervisor (40)

What are the pros of working at Kelly according to real employee reviews?

"Good pay starting off and a lot of potential for future promotions for those interested." ((in 595 reviews)); "In some areas work from home is great" ((in 471 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 235 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 160 reviews)); "Good work life balance but that was really due to the nature of my client’s work." ((in 118 reviews))

What are the cons of working at Kelly according to real employee reviews?

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 459 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 261 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 111 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 85 reviews)); "Manager no raise rude extra" ((in 77 reviews))

What are employees saying about Kelly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kelly layoffs and their outlook for job security at Kelly in 2026.

What are the top reviewed Kelly locations?

Troy , Houston , Atlanta , Orlando , Indianapolis , Jacksonville , Detroit , Dallas , Tampa , Chicago , Bethesda , Charlotte , Phoenix , Los Angeles , New York , Midland , Chandler , Columbia , Philadelphia , Saint Louis , Louisville , Austin , Rockville , Miami , Boston , Freeport , Minneapolis , Denver , Hillsboro , Baltimore

Kelly reviews

3.5

64% would recommend to a friend

(6,802 total reviews)

Chris Layden

67% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.2

Senior management

3.1

Compensation and benefits

Kelly has an employee rating of 3.5 out of 5 stars, based on 6,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Jan 6, 2019

Great Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

Kelly Response

7y

Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.

4.0

Oct 12, 2017

reader/scorer at Measured Progress

Reader

Recommend

CEO approval

Business Outlook

Pros

Fair in assignments, respectful to employees, clean tidy environment, rapid updating of working positions or assignments

Cons

projects often irregular in length-end up being shorter in duration than indicated when signing up, difficult to sit all that time even though it is encouraged to stand and walk around if need be. If one does that, then less time spent scoring and decreased productivity = no chance for bonus

5.0

Aug 23, 2014

KellyConnect/Apple Project is awesome!!

Technical support advisor (apple @ home)

Recommend

CEO approval

Business Outlook

Pros

There are so many great and amazint things to say i could right pages! The trainers are amazing the Teamleads really teach you when you make a mistake instead of getting onto you. Amazing teamwork, teamwork makes the dream work!! Everyone is so encouraging as well. I can be alittle overwhelming at first as any job really is due to the newness but specifically because you must learn new systems and how the iOS system works to hlp customers. The working at home is amazing dont have to deal with any traffic, wear on car, or risking a wreak/speeding ticket or other violation to get to work. Plus you never have to pay for gas....SO i feel like im getting paid more. Just an amazing place to work.

Cons

Overwhelming customers that can be rude, frustration of sometimes not being able to see particular things on the customers phones when diagnosing. Everyone that says the pay is low - idiots. The pay is not bad you are working at home and dont have to worry about gas or wear and tear on car. If you want to make more then simply work up to it and move to a better paying position. Atleast its not min wage. As far as the ppl that said if your 1 min late for the 15 min break....that has never happened to me. Of course - you cant be consistently late but a minute i dont think makes a huge difference. 7 To 10 mins late would tho.

Viewing 1 - 3 of 6,802 Reviews

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Great Experience

reader/scorer at Measured Progress

KellyConnect/Apple Project is awesome!!

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