Healthcare Customer Service Representative applicants have rated the interview process at Foundever with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Healthcare Customer Service Representative roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Healthcare Customer Service Representative according to 3 Glassdoor interviews include:
Background check: 21%
Drug test: 21%
Phone interview: 21%
Personality test: 14%
Skills test: 14%
IQ intelligence test: 7%
Here are the most commonly searched roles for interview reports -
10 mins via phone. Very simple questions about customer services and the experience I've had in customer service; what are my streght and weakness. You know the average simple interview question for customer service.
I applied online. I interviewed at Foundever in Aug 2023
Interview
Interview process is completely a breeze, It is within the application. Video interview with an assessment as well. The process took about an hour and half, I recommend completing the application, in a quiet area. A great start to gaining experience, working remotely.
Interview questions [1]
Question 1
Video Interview Question: How are you able to handle customers?
I applied online. The process took 3 weeks. I interviewed at Foundever in Oct 2021
Interview
It was a virtual self recorded interview, so if you messed up you could delete the footage & start over. You could also have a practice session before you start recorded footage to submit.
Interview questions [1]
Question 1
A difficult situation you had to deal with at work