Community Relations Representative applicants have rated the interview process at Irvine Company with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Community Relations Representative roles take an average of 9 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Irvine Company overall takes an average of 22 days.
Common stages of the interview process at Irvine Company as a Community Relations Representative according to 5 Glassdoor interviews include:
Drug test: 25%
Phone interview: 25%
Background check: 17%
One on one interview: 17%
Group panel interview: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -
After a phone interview with HR and being put into contact with the property manager via email, an in person interview was set up a week later with 4 property managers.
Interview questions [1]
Question 1
Explain a situation during which you had to resolve a customer service issue with a frustrated client?
I applied in-person. The process took 1 week. I interviewed at Irvine Company (Irvine, CA)
Interview
Went to a hiring fair and the interviews were straight forward and quite simple, basic customer services questions. Mainly focused around conflict resolution and ability to multitask in a fast paced environment.
I applied through a recruiter. I interviewed at Irvine Company
Interview
I had a 30 minute interview over the phone with 2 people on the line. They asked about 5-7 questions mostly about customer service skills. Wanted to see if you can speak well on the phone/ have good communication skills. I had a very positive experience and everyone was nice.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry customer