Customer Service Representative (CSR) applicants have rated the interview process at OneSupport with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 15 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at OneSupport overall takes an average of 10 days.
Common stages of the interview process at OneSupport as a Customer Service Representative (CSR) according to 27 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 14%
Drug test: 14%
Background check: 12%
Skills test: 12%
Presentation: 12%
Personality test: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at OneSupport in Aug 2020
Interview
By phone and Zoom testing description of the job. Asked about my previous positions and skills sets. Talked about the company and the contract. Also discussed the hiring process. My positive and negative attributes.
Nice recruiters, easy interview process, but no hire date could be weeks or months who knows. There needs to be a hire date specified how am I supposed to know if I should move onto another position
Must meet computer dimensions. They are looking for people that are willing to bend to different contracts and can be flexible to the different contracts. You may be moved to different contracts if one is closed or help is needed.
First, they send you an email telling you they are interested in a 30-minute phone interview. Usually, they also have some assessments you complete beforehand. After the interview, it is either the job or they keep quiet.
Interview questions [1]
Question 1
Q. Tell me about yourself.
Q. What was the job you enjoyed most.
Q. How would you handle a difficult customer?
Q. How do you multitask.
Q. What are you looking for in this job?