Inbound Customer Service Representative applicants have rated the interview process at Progressive Insurance with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Inbound Customer Service Representative roles take an average of 22 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Inbound Customer Service Representative according to 4 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 16%
IQ intelligence test: 11%
Background check: 11%
Drug test: 11%
Personality test: 11%
Skills test: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Mayfield, OH) in Jan 2017
Interview
It's a process. The interviewers were welcoming and that made it easier to relax and be great. They take you on a tour and explain how their training classes run.
Interview questions [2]
Question 1
Describe a time where you worked with someone different than you
I applied through a staffing agency. The process took 2 weeks. I interviewed at Progressive Insurance (Mayfield, OH)
Interview
You have to first apply and pass the assessment test. After that, a recruiter will reach out to you for a phone interview. If you pass that, then you'll receive a call back for an in person interview. If the recruiter agree that you're a good candidate and you've passed all the requirements, they'll offer you the position after sucessfully passing a thorough background check through Hire Right.
Interview questions [1]
Question 1
Progressive use's the S.T.A.R method so please prepare.
I applied through an employee referral. The process took 5 weeks. I interviewed at Progressive Insurance (Riverview, FL)
Interview
It's one of the most intense processes. There is an online test and then a phone interview. After that there are two in person interviews. It took a few weeks to go through the whole process.
Interview questions [1]
Question 1
They use the STAR method so they will all you things like, "Tell me about a time you went above and beyond your job duties."