CEA/Customer Service Representative applicants have rated the interview process at TD with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.3% positive. This is according to Glassdoor user ratings.
Candidates applying for CEA/Customer Service Representative roles take an average of 25 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
Common stages of the interview process at TD as a CEA/Customer Service Representative according to 3 Glassdoor interviews include:
Background check: 29%
Group panel interview: 14%
One on one interview: 14%
Personality test: 14%
Skills test: 14%
Phone interview: 14%
Here are the most commonly searched roles for interview reports -
Second round behavior question it is not difficult but tricky you can do it no matter how different background as long as you have study enough fits round is to introduce your self and example of how you face client
It was 1hr interview with behavioral questions
What is a Behavioural Interview? In a behavioural interview, questions focus on job-related, specific experience.
When answering your questions, you will be asked to respond using the STAR format to identify the Situation, Task, Action, Result as it directly relates to the question being asked.
Interview questions [1]
Question 1
Tell me about your communication skills when responding to an irate customer.
Process was smooth and pretty quick. Interview process was 2 interviews over call, mostly behavioural and situational questions. Took about 2 weeks to get a callback and offer. Pretty easy overall