He told me that he completely understands that not everyone knows everything, and that many people don't have all of the experience or skills needed for a specific job. Then he asked me "what would you do if you needed to know something in order to complete you job that you didn't already know?"
Application Support Lead Interview Questions
70 application support lead interview questions shared by candidates
Early in my last interview I was asked the following (paraphrased): We see that you've been working in IT since the last century on ancient technology - why would you want to work here? How would that help you at Orion?
The technical interview was just a half hour long and he asked me just about my technical experience supporting applications. The interview with the project and program manager was about an hour long and they asked me about my knowledge about supporting process, tools, and people management.
Past experiences, Who owns the data ?
Describe approach in dealing with a customer reporting that application X is not responding.
Could you tell us a time you have had to deal with a difficult situation and how did you resolve it?
Are you willing to work 6 days a week?
Why do you want to work here?
What do you not like about being in support since you have worked both in development and support?
Build a Web Crawler that scans the webpage for any images and continue to every link inside that page and scan it as well, by a pre-defined depth. This task serves as preparation for a real-time, collaborative debugging session. During the debugging session, review the code in real-time and add features like crawling CSS background images as well.
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