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Call Centre Operator Interview Questions
20 call centre operator interview questions shared by candidates
Why are you interested in this job
I was asked about my previous role after leaving Asda
How will I cope with doing the same tasks day after day?
Why do you want work in a clinic?
When was a time where you faced with a challenge? What actions did you take to overcome this?
How do I handle stress
Name a scenario where you displayed teamwork
Name a time when you had to deal with a difficult customer..What was the problem, how did you handle it and what was the outcome?
-I was asked in French what I would do if a client didn’t speak English or French to try to communicate with them. -Name 3 types of non-emergency housing situations might a client call you about and how would you handle it. -Name 3 types of emergency housing situations a client may call you about and how you would handle it.
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