A computer won't boot up. What are the steps you would take to troubleshoot the problem.
Help Desk Support Interview Questions
1,023 help desk support interview questions shared by candidates
Lets suppose your shift is about to end and you receive a phone call from an engineer who is at that time a customer and he wants a support from you that requires you to switch off a server. You go to the server room and by mistake remove the wiring of the wrong server and realize it afterwards that you have made a mistake. What will you do?
How would you bring a laptop back to life that seems to be dead.
What is DNS?
What sets you apart from other applicants. I am still in the process of interviewing.
How would you handle no stop calls in the que, and remain positive to each individual who may have similar questions as the previous caller.
What are some of your strengths/weaknesses Scenario questions (ex: If you were faced with an angry customer how would you handle the situation?)
I was asked for a pun about a pig, which is a very difficult question to answer when you're not expecting.
How would I benefit the company
What single piece of technology do you most admire?
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