where do you see yourself in 5 years time?
Helpdesk Agent Interview Questions
30 helpdesk agent interview questions shared by candidates
Walk me through your technical duties at your previous jobs.
How would you assist a customer with finding their IP address.
"i'm tired of talking about computers, i need somebody who can adapt, what would you like to talk about".
It was very general ,had an explanation realted to daily jobs,vendor, etc
What is the difference between a problem and incident
Come ti atteggeresti in situazione X
What other areas besides support would I be interested in learning more about?
What are you an expert at?
There isn't any particular question, because they all depend on the candidate's prestation
Viewing 1 - 10 interview questions
See Interview Questions for Similar Jobs
Junior Helpdesk TechnicianService Desk AgentComputer User Support SpecialistHelpdesk SupportCustomer Service Computer User Support TechnicianHelpdesk ManagerHelp Desk AgentSenior Desktop Support TechnicianHelpdesk Support TechnicianHelpdesk Support SpecialistRemote Desktop SupportHelpdesk TechnicianSenior Helpdesk TechnicianHelpdesk AdministratorHelpdeskDesktop AnalystRemote Technical SupportDesktop Support Tech