American Express reviews

4.1

81% would recommend to a friend

(18,456 total reviews)
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Stephen J Squeri

90% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,456 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

18K reviews
5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work on your project with full accountability

Cons

If your willing to do

3.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

good culture , easy going and relaxed environment

Cons

less growth, less pay and stagnation

4.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work overall

Cons

Nothing I can think of

Viewing 1 - 3 of 18,456 Reviews

Glassdoor has 21,778 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.