Care.com reviews

3.1

46% would recommend to a friend

(418 total reviews)
avatar

Brad Wilson

50% approve of CEO

34% positive business outlook

Care.com has an employee rating of 3.1 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Care.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

418 reviews
3.0
Mar 25, 2026

Good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The vast majority of the people I worked with were the best I had the pleasure to work with my entire career. Phenomenal and decent people. A pleasure to work with.

Cons

A few years ago there were some management changes. And most recently they were acquired by a Private Equity firm. The entire mood of the place changed and so many perplexing decisions were made. Scary layoffs killed the mood.

2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great time off. No micromanagement if you are doing your job and have the right manager. Decent culture and opportunity to make bonus $

Cons

Solution does not work for everyone. Certain sales reps make more because they act like the solution is life changing. Most the time this is definitely not the case. Some those same reps are used as examples as great call recordings. Don't be surprised when that sale cancels.

3.0
Mar 12, 2026

I miss the old care.com

Recommend
CEO approval
Business Outlook

Pros

Making your own schedule App to find jobs

Cons

Difficult to get help from customer service The app is more confusing now They don’t let you share phone numbers on the app No benefits Fee to be a provider on the app

Viewing 1 - 3 of 418 Reviews

Glassdoor has 494 Care.com reviews submitted anonymously by Care.com employees. Read employee reviews and ratings on Glassdoor to decide if Care.com is right for you.