Crown Castle reviews

3.4

51% would recommend to a friend

(1,109 total reviews)
avatar

Christian Hillabrant

53% approve of CEO

28% positive business outlook

Crown Castle has an employee rating of 3.4 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Apr 7, 2026

No room for growth

Recommend
CEO approval
Business Outlook

Pros

Good benefits but very low pay

Cons

No opportunities for advancement, instead placated with "horizontal growth"

2.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Easygoing culture, decent PTO, no issues with healthcare benefits. Strong culture of work-life balance is good for families. Ability to remote work for certain roles. Poor engineering of backend data pipelines means there will be plenty of work to do.

Cons

Since 2022, company has lacked strategic direction and clear focus on what it means to be a customer-centric firm. Fails to adopt dynamic pricing and 'surge' pricing on assets that are more costly to own or maintain. Does not upgrade its internal tools or adopt relevant AI tools to save time. Has little interest in constructing towers or acquiring more towers.

Viewing 1 - 3 of 1,109 Reviews

Glassdoor has 1,363 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.