A Review of AIG from Someone "From the Top" - Executive Vice President AIG Employee Review

2.0
Jun 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Recently retired from AIG after 35 years. If you’re looking for the best benefits package available, no other firm even comes close to AIG. Pension and 100% matching 401K up to 6% and more vacation days than you know what to do with. After a certain job grade, managers (along with some staff) are also eligible for LTI (long-term incentive), which is a “bonus on top of a bonus” for great performance. Once you’re “at the top,” your total compensation rises to a level that reminds many outsiders why they despised AIG for using taxpayer money to dole out such exorbitant bonuses.

Cons

To be clear, this is not the AIG of old. Gone are the days of the company 1) going out of its way to develop its employees, and 2) consistently tying top performance to rewards and advancement for all employees. AIG is now like any other greedy 21st century firm: it showers its executives with incredibly lucrative compensation packages, all the while gutting its North American staff while opening Asian/Pacific centers to engineer cost-savings. Unless your business unit drastically underperforms, (again) once you as an executive are at the top, your career is pretty much set. Consequently, this creates a bleak state of affairs for middle and lower management. If you are not in an executive-level position, I cannot emphasize enough that your job could be next on the chopping block. That warning is especially important for North American business units. If you cannot engineer substantial cost-savings on a regular basis, AIG will find a way to move your work overseas to someone who 1) costs 1/3 as much, and 2) is willing to consistently work 12-13 hour days. Therefore, you have to become 3x-4x more productive to offset any advantage gained through an outsourcing action – it’s a vicious zero-sum game. Concurrently, “at the top,” AIG is fiercely protective of its own. While more managerial and staff positions will be shipped overseas, AIG’s executives are virtually invulnerable to getting pink-slipped. This is reflected in the changing “make-up” of the employees: while the staff and lower/middle managers are getting more diverse and more off-shore, “the top” still remains largely Caucasian male. It need not be said that “it is like that for a reason.” With all of that being said, unless you can break into “the top,” you as an employee will be stuck in a vicious cycle. If you’re not consistently getting “1” ratings (top 10%), you have no chance at being promoted or getting a significant bonus, and have only a slim chance at getting a (paltry) raise. If you’re not getting even a “2” rating, I cannot stress enough that your career with AIG will go nowhere. You might survive the offshoring, but it will take an act of God to advance in the company. If you’re getting “3s, 4s, and 5s,” start circulating your resume with other firms, as AIG does not provide “2-weeks notice” to those outside of the executive ranks. That last point merits repetition: If you are not among the top 10% of AIG employees, your career stands a tremendous chance of going nowhere. Granted, you could undergo an internal transfer to a higher level/grade position. However, you’d be starting back at Square 1 with a different team, dynamic, command chain (etc.) that you’ll have to work in for another few years before having to contemplate “jumping ship” again to avoid further stagnation.

Explore other reviews about AIG

5.0
Jun 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone was very friendly and helpful if I ran into an issue.

Cons

Seasonality of work - slower after the summer rush until the end of the year.

2.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and a very collaborative culture — the office skews young and there are frequent social events that make it easy to build relationships. Compensation and benefits are excellent, including 5 weeks of PTO, 12 paid holidays, excellent health insurance (including coverage for name-brand GLP-1 medications, $500 HSA contribution), and a 9% 401(k) match. You also have the opportunity to interact with highly knowledgeable and experienced professionals across the industry. The company has strong brand recognition among brokers and other carriers, which helps maintain strong broker relationships and deal flow. There is also a wide breadth and complexity of product offerings, with endorsements available for nearly every scenario — which can be both a strength and a challenge depending on the situation.

Cons

The number of internal systems makes workflows unnecessarily complex and inefficient. Many of the systems and core technology feel dated and slow, which results in long and sometimes cumbersome processes. While the company has introduced GenAI tools to assist with certain tasks, these solutions often feel more like a temporary workaround than a true fix for the underlying technology limitations. Documentation requirements and compliance processes are highly complex, with a significant number of manual steps involved in day-to-day underwriting. This can make it easy for human error to occur while expectations for both accuracy and production volume remain very high. Management liability product offerings would also benefit from modernization. For example, making a private or not-for-profit policy fully competitive in the market can require manually adding a large number of endorsements — sometimes 60 or more. This adds considerable time and administrative complexity to the underwriting process and increases the risk of oversight compared to competitors that offer more streamlined policy forms. New business production goals can also be challenging to achieve in a soft market. The company maintains a conservative underwriting and pricing strategy while competitors may offer broader coverage at lower pricing. Ease of doing business suffers since we are required to ask for more information than the competition. Workloads are heavy and support from service staff can be limited at times, which can contribute to longer working hours. Training is relatively brief, with an expectation to reach full productivity within a few months. The culture can feel somewhat traditional and highly performance-driven, with a strong emphasis on metrics and results.

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