Digital/IT culture and work environment not positive at all - Information Technology Ameren Employee Review

2.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Location, benefits, fitness center, islands of good / bright folks trying to punch thru the bureaucracy (and - up until last 12-16 months - the great work/life culture and balance)

Cons

Ameren Information Technology / Digital has undergone substantial change in the past 12-16 months in an attempt to reshape what was arguably a very legacy culture with not a whole lot of fresh thinking. As I consider myself one of those existing employees working to constantly innovate and get things done (in spite of that legacy mindset that does exist here), I was initially excited at these changes and for the first several months had a very optimistic view of the future direction. In my role I deal with nearly all aspects of the IT organization and have experienced more and more personnel sharing w/me how disheartened they are with the direction (or lack of) these past 12 months. Whole new layers of senior leadership installed at great cost with little or no awareness of the work going on beneath them and making too-hasty changes that throw the good out with the bad - and worse, an apparent knee-jerk negative opinion to anyone who has been working for the organization more than 5-10yrs ("you were part of the problem if you were already here"), which prevents the new leaders from gaining valuable insight from those who want to help with getting that legacy thinking to change positively. The word ‘toxic’ has been used by several when describing their opinion of the new IT/Digital culture… I know of several outstanding people who have departed as a result of this negative shift in culture and know of several more who are actively seeking / looking to depart (some who have only been here 2-3 yrs). This is a shame, because one of the great reasons to work at Ameren (previously) would have been the culture and work/life balance. It’s very disappointing.

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Ameren Response
7y
We appreciate your perspective and dedication to Ameren. We also want to reassure you that while we all are experiencing rapid change as part of the Digital Transformation, we have an extremely talented team in place with the right focus on our customer. As you may have heard in our new leader listening sessions, feedback from co-workers is valued and encouraged. We urge you to keep lines of communication open and have transparent conversations with your manager as this feedback is critical while we move through our evolution. If you ever have any questions or concerns, please speak with your leader or reach out to your HR Client Consultant.

Explore other reviews about Ameren

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay place to work, nice people.

Cons

Pay was not up to industry standard.

1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was okay but not worth what I experienced.

Cons

My experience working on a contract with Ameren was extremely disappointing. The biggest issue was the complete lack of communication and professionalism from management. I was let go without any prior conversation, feedback, or warning. There was no discussion about performance, no opportunity to improve, and no basic respect shown in how the situation was handled. Being dismissed without even a conversation reflects very poorly on leadership and company culture. The environment felt highly unorganized, with unclear expectations and inconsistent communication across teams. It often seemed like there was no structure or accountability from management, which made it difficult to succeed in the role. If you’re considering working here, especially in a contract position, I would strongly encourage you to think twice. Job security and transparency are not prioritized, and employees are not treated with the level of respect they deserve.

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