Terrible - Passport Processor CGI Employee Review

1.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was just OK but not worth ALL the hassle when other jobs will have the background done within. Week and pay for fingerprinting

Cons

Terrible hiring process It went on 5 months and they kept stringing you along they asked me for prof of my monthly expenses and mortgage after telling me 4 times I had passed the background check getting me excited and I had to 75$ for my own fingerprint cards which I never had to do anywhere else I had ever applied. Mind you they had told me on the 4th background check that I had passed my credit check and the last part was to do a FBI background check that included them asking my references how my relationship was with my parents etc etc so unprofessional during this time I had applied at another job and my background check had passed with flying colors like always and I was hired within a week. It was the most tacky unprofessional and intrusive experience I have ever had. TERRIBLE completely unnecessary and not relevant to the job duties. I had to even ask if I had accidentally applied for a secret service position wow after all that I turned down the job I would never work for a company that is SO intrusive

Explore other reviews about CGI

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They provided unlimited sick days

Cons

Hard to move around in the company

2.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is a bit higher than the local industry average. Some of the managers are great and care about their employees.

Cons

Benefits are mediocre at best. High deductible health plan, vision is not accepted many places, dental is fine. The PTO policy is wack, it takes 3 years to get an extra week of vacation, then 20 years to get your next vacation increase. The only good part of their benefits package is the unlimited sick leave, but most people don't use this due to the overall hustle culture. A lot of the people that "excel" at CGI will work while laid up in their bed if they're able to physically do so, which is not conducive to a healthy and sustainable work environment. They give only the bare minimum holidays off, and the clients give significantly more to their own employees, so you're either working while half of your team is given the day off or you're using your meager floating holidays or limited PTO days to take the day off with them. Leadership has explicitly said they do not believe in a work life balance. In order to get a promotion or anything more than "meets expectations" you have to do work outside of your billable client work, and it's a toss up on if you can bill admin for any of this work, so it's often unpaid work.

3
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