Pros
Historically, the organization attracted many thoughtful, intelligent, and mission-driven employees who were deeply committed to improving education. There were teams filled with people who genuinely cared about their work and put significant effort into doing things well. The collaborative spirit and dedication among colleagues was one of the strongest aspects of the culture. Many talented individuals contributed meaningfully to the company’s success over the years.
Cons
In recent years there has been a noticeable shift in the organization, particularly within marketing. Many experienced marketing professionals have either left, been laid off, or moved on to other opportunities, resulting in a loss of institutional knowledge and strategic expertise. At the same time, hiring priorities appear to have shifted toward candidates with classroom teaching backgrounds rather than experienced marketing practitioners. While educational perspective can be valuable, marketing functions benefit from deep expertise in the discipline, and the current balance appears to be creating challenges. There has also been a significant expansion of offshore operations, including the development of a large office in India and the migration of a number of roles across departments. Combined with ongoing turnover and restructuring, this has created a sense of instability internally and uncertainty about the long-term direction of teams.
