A company with no HR Department doesn't care. - Clinique Beauty Advisor Dillard's Employee Review

2.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is not minimum wage, often much higher. The discounts are good and the people (co-workers) are usually really good people.

Cons

Dillard's is a money-hungry archaic company that does not care about its employees. First of all, you are unable to move from part to full time. This is a huge issue for people with children, students, etc. It's absolutely ridiculous and they blame it on Obamacare... hilarious. Their 'sales per hour' goals are not out of this world, but they create a hostile work environment that often makes customers uncomfortable. Goals should be department or brand wide, not individualized. Let managers do their job and see who isn't pulling their weight. In the cosmetic's department, the whole situation is laughable. People do NOT want to be called for events anymore! At least once a month I had to place calls (along with the entire cosmetics department) to people who would send us straight to voicemail. Innovation and upkeep is very important. Last, but not least, there will only ever be so many Dillard's Cardholders. You cannot force people to apply, and bribing people with gift bags is unethical. Finally- update your systems and POS stations. It is really hard to convince employees to attempt to be on the forefront of retail when you won't invest in yourselves or them. Management has to do schedules on systems from the 70's. Move on up.

Explore other reviews about Dillard's

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays well, flexible hours, good management.

Cons

I do not really have any cons

3.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for quarterly pay increases, by meeting--exceeding sales quotas. Most employees stay on board long-term. I personally stayed at Dillard's for 5+ years. Fortunately, Dillard's transfers employees (factoring job openings). I successfully transferred twice, due to moving to different states and cities.

Cons

If you are not meeting sales goals (quotas), Dillard's cannot approve an employee transfer. I enjoyed the task work, expected markdowns, and merchandising, but many employees would slack off on their department duties, stealing sales, while the hard-working, dedicated employees would be doing the expected duties to maintain department standards. I personally did not let this affect me, but the system rewards employees who sell by giving them a pay increase every 3 months if they exceed sales quotas for the period. If you are BELOW quota, you will receive a pay decrease.

1
See reviews by: Helpful|Rating|Date|All