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      Edward Jones

      Engaged Employer

      Edward Jones reviews

      Good pay and community, but training and support lack consistency - BOA Branch Office Administrator Edward Jones Employee Review

      3.0
      Apr 8, 2026
      Boa branch office administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Community of BOA’s is great. Good resource for help. Pay is pretty good. If in a high performing office, bonuses can be real good. The is ample vacation, sick time, and holiday pat

      Cons

      Limited formal training. All training is online and not very clear if not coming from a financial background. If you happen to have a good FA, all good. Mine claimed he did not know, whenever I had questions. If it had not been for home office I would not have made it as long as I did. FA’s are not trained in people management. When in an office with just FA and BOA you can feel real isolated. If you have a good FA, you will be good. If you don’t it can be a miserable experience after a while. Always remember if there is ever a conflict, the FA is always right because they are the ones bringing in the money. BOA is dispensable.

      Explore other reviews about Edward Jones

      5.0
      Jan 24, 2026
      Boa- branch office administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, compassionate and caring, opportunities for advancement

      Cons

      Typically a small office set up with one financial advisor and one administrator so if you are someone that is social and likes to interact with co workers there’s not really an opportunity for that

      1
      3.0
      Mar 7, 2026
      Senior boa branch office administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Lots of training and help available. -If you land in a good department or have good office mates, you too will really enjoy your time -Firm time off continues to grow as your tenure with the company

      Cons

      -Many changes so quickly from higher up without talking to employees who have "boots on the ground" -If you are an in office BOA, you are reviewed by your advisor. If they have a bad day, chances are you will too. Unequal power balance. -In office admin at mercy of FAs for raises and bonuses. Not fairy when FAs aren't performing. -High medical premiums -Used to give more perks like a ham or turkey around the holidays to admin which has sense been taken away. -FAs get TAP Trips and really nice accommodations for meetings while admins get nothing or cheaper accommodations

      1
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