2.0
Sep 7, 2025
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
-Competitive pay -Some great people in retail leadership -Decent benefits
Cons
There’s a lot to say here, but I will try to outline it: -Heavy workload -Most stores are short-staffed -HQ has no clue what is going on in their doors (they won’t listen to any ideas on how to make things better) -We were locked out of softwares we used due to outstanding bills on several occasions -Company is directionless, they are constantly changing their minds on how things should be done -Terrible CX at HQ (we had customers complaining to us multiple times a week regarding their experience trying to call, email, or chat with someone from CX) -Huge layoffs and hour cuts -Read other reviews from the last year or so