Have yet to be paid for last 3 weeks of work - Front Desk Agent Four Seasons Employee Review

good environment and good benefits

long hours in holiday and busy seasons

After Covid you might be lucky enough to meet a handful of genuine people before FSH collapsed and began hiring off the street. Free rooms if available when you are lucky enough to get a break from Dante’s inferno.

My experience raised significant concerns regarding ethics, transparency, and employee safety. Promotions often lacked transparency and appeared influenced by favoritism and inappropriate workplace relationships. This created low morale across multiple departments and discouraged high performers. Management practices contributed to a culture of fear rather than trust. Employee surveys that were described as anonymous did not feel confidential in practice, and employees were pressured to discuss their responses. This undermined psychological safety. HR did not consistently maintain confidentiality when handling sensitive employee matters, which further eroded trust in leadership. There were ongoing safety concerns related to the parking garage, including repeated mechanical failures and reports of vehicle break-ins. Many employees felt their concerns were not adequately addressed. Overall, I would strongly encourage prospective employees to ask direct questions about promotion transparency, confidentiality practices, and employee safety before accepting a role