Normal retail job requirements - Key Holder Hallmark Employee Review

4.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You get an employee discount that increases each year. Extremely clean environment. Very strong team effort. It can feel very rewarding to help a customer find a special gift/item they've been searching for.

Cons

The pay is very low for the amount of running done throughout the day. Contract merchandisers make more than store associates who do the same jobs. Customers are usually older and sometimes unfamiliar with electronic coupons and rewards, so they usually just want you to do things for them. Hours vary greatly based on time of year. The huge price increase this year has turned a lot of customers off from buying higher priced items. Black-out (required dates to work) seem to be non-negotiable.

Explore other reviews about Hallmark

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, get to work with pretty things(cards, gift wrap) get to interact with customers, no holidays, weekends.

Cons

Not enough hours for part time work.

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

For a working creative, you'll be hard-pressed to find a better job. Working with famous brands, collaborating with some of the most talented creative minds, and getting to make products that bring magic and joy to people's lives is an amazing and addictive feeling. Plus the hybrid structure and the PTO/my5days program are amazing for working families or travel lovers.

Cons

Senior leadership treats the company like their personal playground and often makes questionable decisions that negatively impact the business. Layoffs and re-organization of the business are regular occurrences, with only the top brass who don't actually make anything of profit being offered job security. When they semi-recently remodeled their corporate building, teams were told that asking for trash bins and water fountains in their work areas was "too much."

2
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