-Many promoted too soon without a platform to grow on
-Culture is not accepting of anyone that doesn't fit in their sorority-like group. Very catty
-HR did not respond to my concerns
-Little to no response around employee feedback surveys
Kendra Scott Response
9y
I am sorry you did not have the supportive family experience we strive to create at Kendra Scott. We do listen to our employees concerns and respond through improvements to our programs, processes and initiatives. Our goal is to make positive change for the company and employees each day. Thank you for taking the time to respond so we can do better.
Pay and commission are great. Discounts are generous. Schedule can be great for those who don't care to work every Saturday. Great high-paced workflow.
Cons
Lack of awareness for the work put in by Store Managers from those higher up making decisions.
Hours for stores are allotted to absolute bare minimum, not what is best for store coverage.
Take advantage of store managers putting in 10-20 extra hours.
Very very little training making it incredibly difficult to understand the full scope of responsibilities. The only reason I survived was due to Assistant Managers who had been there for years before me.
Very last minute changes from upper management creating scheduling conflicts.
High School mean girl energy from upper management and various departments who work directly with store management. Very isolating in an already very challenging position.