Not worth the heartache. - Senior Customer Preservation Specialist Progressive Insurance Employee Review

3.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

The positives include the ability to work from home and gainshare (annual bonus).

Cons

Career advancement is incredibly limited to specific paths that might not align with your personal goals. You have a greater opportunity of being hired into a business role as an outsider than an internal candidate. Internal interview process is not friendly to those who are neurodivergent, and nearly impossible to pass. It's common for someone to apply four or more times for the same role. Cult like philosophy that will hamper your place within the company if you do not align your beliefs to the majority. While DEI is discussed, diversity and inclusion is not widely respected or practiced by all employees. Positions are siloed to the point there is no cohesion among others in similar roles. Each department is treated as an island that has no direct correlation to the other, often causing significant challenges. Constant IT issues.

Explore other reviews about Progressive Insurance

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for.

Cons

Can't think of any. Working remotely gets lonely at times but that's not Progressive's fault.

2.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong, stable company with a clear operating model — you know how things are supposed to work. Competitive benefits, bonus structure, and overall financial consistency. Flexibility in how and where you work, depending on the role. Opportunities to build a long-term career if you can navigate the organization effectively. Talented colleagues and cross-functional partners who care about doing good work.

Cons

Leadership quality is inconsistent, and your experience is highly dependent on who you report to. High performers are often relied on heavily without corresponding recognition or support. Decision-making can be political, with credit and visibility not always aligned to actual contribution. Communication and alignment break down at higher levels, creating unnecessary friction. Innovation and strategic work can be constrained by legacy thinking and internal dynamics. Psychological safety is not consistent across teams, particularly when challenging leadership or the status quo.

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