Hard to promote - Claims Representative Progressive Insurance Employee Review

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Love working from home. Enjoy my position. Can build great relationships, direct leaders want to encourage growth. Have had a variety of supervisors, most are phenomenal.

Cons

Hard to promote without going to a department you dont want to be in. Seems to much is going on higher up that really impacts the options for lower levels. And we dont get informed.

Explore other reviews about Progressive Insurance

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for.

Cons

Can't think of any. Working remotely gets lonely at times but that's not Progressive's fault.

2.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong, stable company with a clear operating model — you know how things are supposed to work. Competitive benefits, bonus structure, and overall financial consistency. Flexibility in how and where you work, depending on the role. Opportunities to build a long-term career if you can navigate the organization effectively. Talented colleagues and cross-functional partners who care about doing good work.

Cons

Leadership quality is inconsistent, and your experience is highly dependent on who you report to. High performers are often relied on heavily without corresponding recognition or support. Decision-making can be political, with credit and visibility not always aligned to actual contribution. Communication and alignment break down at higher levels, creating unnecessary friction. Innovation and strategic work can be constrained by legacy thinking and internal dynamics. Psychological safety is not consistent across teams, particularly when challenging leadership or the status quo.

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