Company has so much potential - Sales Associate REI Employee Review

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice discounts on tons of brands - Amazing coworkers

Cons

- Very poor head manager - Corporate but they’ll gaslight you into thinking they’re not - You’ll be spending most of your time selling credit cards - Difficult to get time off even as part time - Zero regard for employee happiness

Explore other reviews about REI

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, pay, and benefits.

Cons

You still have to work weekends and nights.. retail life.

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- great customers - positive, interesting co-workers from creative fields - good exercise - good natural light in stores promotes mental health

Cons

- Pay cuts when your store unionizes - Hours cuts when your store unionizes - 4 years to get a contract when your store unionizes - Union-busting managers sent to fire as many people for minor infractions when you store unionizes - If your store unionizes, REI will withhold things that other stores get. Like merit pay, Summit pay and raises. - Hard to get 40 hours a week, even if you are full time - Hard to survive in a big city - REI keeps hiring part-time and seasonal workers, when they don't have enough hours to go around to give to veteran workers - REI Choice health plan doesn't cover many medical expenses, resulting in many medical bills after a visit

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