Well intentioned company run by dramatic highschoolers - Anonymous employee REI Employee Review

3.0
Dec 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

REI genuinely loves the outdoors and makes decisions that try to reflect their values. They offer training opportunities, great benefits, and value environmental and social issues.

Cons

Crippling middle management, institutionalized heroics, complete lack of ambition or creative direction. Performance and knowledge of your craft/industry are completely overlooked and advancement is dependent on how likable you are (and I dont mean just having a positive attitude and working well with others... I mean an almost cultish fixation of "appearances and perceptions". If you dont enter or participate in the company chili cookoff, or weekend camping excursion, or some other corporate kumbaya activity, expect to lose the respect of the people who decide your future at the company). Rumors are spread in hallways faster than on a political reddit post. There is more drama at this company then a party of highschool thespians. Which is a shame, because REI at its core, is wonderful and has the potential to change the world. Instead, they roast twinkies and pray for snow every year.

Explore other reviews about REI

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, pay, and benefits.

Cons

You still have to work weekends and nights.. retail life.

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- great customers - positive, interesting co-workers from creative fields - good exercise - good natural light in stores promotes mental health

Cons

- Pay cuts when your store unionizes - Hours cuts when your store unionizes - 4 years to get a contract when your store unionizes - Union-busting managers sent to fire as many people for minor infractions when you store unionizes - If your store unionizes, REI will withhold things that other stores get. Like merit pay, Summit pay and raises. - Hard to get 40 hours a week, even if you are full time - Hard to survive in a big city - REI keeps hiring part-time and seasonal workers, when they don't have enough hours to go around to give to veteran workers - REI Choice health plan doesn't cover many medical expenses, resulting in many medical bills after a visit

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