Toxic culture, lack of a strategy. Time for C-suite to be cleaned up! - Engineering Remitly Employee Review

2.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Good mission Registered high growth till recently Talented workforce

Cons

Poor leadership Toxic culture Product is not differentiated. It is race to the bottom.

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Remitly Response
7y
Thank you for taking the time to share your feedback. I'm sorry that you had such a negative experience at Remitly. That's atypical so I'm curious what happened in your experience that led it to be so bad. I'm glad you noted that we have an exceptionally talented workforce and that we're very mission-driven. That's very true. I understand it's often hard to find objective data on what is 'fast' vs. 'slow' growth, especially when taking into account the size of a business and right comparables, which is why I've used this benchmark before that shows we're right around the 75th percentile of high performing companies in this dataset (https://medium.com/parsa-vc/revenue-growth-benchmarking-for-startups-c682b98c0270). We've reached this milestone because of high customer loyalty and because customers love using our product. We'll continue to invest growth and in continually improving our product on behalf of our customers. I take your comments on leadership and culture very seriously so would welcome the opportunity to learn more about your experience. If you'd like to chat about that or anything else in your review, you can always reach me at matt@remitly.com and I'd welcome the opportunity to have coffee with you.

Explore other reviews about Remitly

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive comp, good culture, smart people and good mission!

Cons

Becoming Amazon in cultural ways and pipping.

2
avatar
Remitly Response
4mo
Thank you for being a part of Remitly for over three years and for sharing your perspective. It is very meaningful to hear that you value the culture, the people, and the mission—and that your work continues to feel impactful. We also appreciate you raising your concerns. As we grow, maintaining a strong, values-driven culture remains a priority, and we are thoughtfully evolving our performance practices alongside the company. Feedback like yours is crucial in helping us stay aligned with our goals. We're grateful for the contributions you are making and for the role you play in delivering for our customers.
2.0
Feb 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Diversity of cultures including in leadership Flexible PTO Strong benefits Mission driven

Cons

Frequent pivots in business even on a monthly level. No point in annual plans. Layoffs that are frequent and unreported whether due to % "underperforming" or no reason given. Lack of work life balance due to scarce resources Leadership now concentrated in Europe which is becoming disconnected from the bigger US and Canadian businesses Does not support remote workers

5
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