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      Safaricom

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      “Good workplace to gain customer service experience” - Castomer Service Agent Safaricom Employee Review

      4.0
      Mar 21, 2026
      Castomer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team and friendly work environment Good training and skill development opportunities

      Cons

      High workload and sometimes stressful shifts Limited career growth opportunities

      Explore other reviews about Safaricom

      5.0
      Aug 20, 2025
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience with a lot of exposure

      Cons

      No con since I enjoyed

      4.0
      Jan 22, 2026
      Legal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary for contracts and temporary roles

      Cons

      Time is well segmented, bulky but well segmented

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