Terrible place to work. - Customer Service Associate Shell Employee Review

1.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Got paid for public holidays is about it.

Cons

Single manned garage where everything is your responsibility in that shift, things go wrong on the daily and you have 10 other moving parts of the day you are trying to deal with at the one time, customers, the pumps needing ok'd, the coffee machine needing topped up, delivery's coming in and needing put away, health and saftey for everyone on site. It is alot for one person and causes you alot of stress. I also didn't get any breaks or could barley go to the toilet on an 8 hour shift, you are also expected to stay on if the next person doesn't show up regardless of what you have going on in your life. I really did dislike working here. Also you have to work Christmas and new years day.

Explore other reviews about Shell

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, work life balance, and benefits

Cons

Boom and bust cycles with oil price

4.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The graduate program first rotation was really exciting. It was fun to work for a big company.

Cons

The managers didn't have a lot of insight to the program so you kind of have to figure it out yourself.

See reviews by: Helpful|Rating|Date|All