Underwhelmed with company maturity - Sr. Manager, Operations TD Employee Review

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay, Good company culture, nice people. The company tries to be a premier bank, but struggles to know how to get there.

Cons

Leadership seems underdeveloped or lacks a clear vision for the future. Major headline in Money laundering scandal; developed a bias against Americans after tirrifs; leadership not invested in its employees' future learning, and you need to fund this personally. The ongoing cybersecurity training programs are nonexistent. Business processes are unstructured. They have a saying, "a plan for the plan." which shows a lack of direction. The company has been struggling with project development. I felt all I was doing was having a meeting and never getting anything accomplished.

Explore other reviews about TD

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work space and life balance

Cons

not many cons all good and dandy

2.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and branch teams have always been great. Great PTO and very good benefits, even for part timers.

Cons

Procedures are horrible. Set you up for failure. Training is a joke. They make you go to work for a month for someone that hasn’t been in a branch since 1995 to read slides for you and ask you to ask your manager in each question you have. Unrealistic expectations when it comes to sales. People don’t come to banks as much anymore, still they want you selling those credit cards as if there’s new people walking in every day. And if they cancel it or they’re fraudulent, well that’s on you, you lose your points and can potentially lose your job. They’ve been closing locations and couldn’t care less if you’ll lose your job. You can try to apply for another position within the company and they will make you go through interviews as if you’re a new hire. Even if it’s for the same position in another location.

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