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The Hanover Insurance Group

Engaged Employer

For some, it will be a place to retire from. Others, just a blip in your resume. - Anonymous employee The Hanover Insurance Group Employee Review

3.0
Apr 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent overall company culture. Really positive about growth plans since the new CEO joined. Hanover is very engaged in the community and it is refreshing. They offer little perks on the main campus like same-day dry cleaning drop-off, a little convenience store, and cafeteria on site. Discounts to the Hanover Theatre in Worcester. Lots of work to be done, many hands needed. In general people are friendly. They are generally willing to offer additional education/training opportunities and facilitate this by bringing in external presenters. Facility is close to Rt 290, plenty of free parking, the campus grounds are beautiful and safe for midday walks. Encouragement for healthy lifestyle choices, they offer walking clubs (free) and gym membership for a fee. Vendor fairs are brought into the facility periodically which is a win-win for local crafters and Hanover ... it costs probably near nothing and elevates morale. They seem to be pretty reliable for paying out a small bonus and sticking with annual reviews.

Cons

The company is extremely silo'd, with difficulty getting out of its own way to accomplish goals. Some groups are far better than others to be a part of with better culture and work life balance. Projects are often rushed, features or corners cut to maintain the deadlines at all costs. Lots of wasted effort or lack of utilization of an employee's skills because of internal red tape, especially sharing technology between groups internally. Politics are also deep-rooted. Goals and priorities for individual employees can be hijacked by other departments leaving that person with a losing proposition of failing the wishes of either the direct manager or the "other" manager. Some employees have been at Hanover for 30-40 years. They are not open to change or new ideas in many cases, despite hiring new folks for "fresh perspective". As those fresh perspectives are silenced, those new folks tend to turnover quickly, with many departments struggling to keep people for more than 2 years.

Explore other reviews about The Hanover Insurance Group

5.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

Cons

Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

2.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work remote if needed, flexable hours

Cons

If you are a high performer they will keep piling more and more work on. They never listen to the field and the same work is done and repeated by multiple people making the job very inefficient and almost impossible to keep up. Lots of favoritism, especially if you are a young male.

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