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      First Merchants

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      First Merchants reviews

      3.4

      57% would recommend to a friend

      (227 total reviews)
      avatar

      Mark K. Hardwick

      68% approve of CEO

      54% positive business outlook

      First Merchants has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      227 reviews
      5.0
      Mar 25, 2026

      Great Culture

      System administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive culture that helps you advance your skills

      Cons

      Fast paced and can be stressful

      1.0
      Dec 17, 2025

      You're just a number

      Client relationship representative (crr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get all holidays off and paid.

      Cons

      This company does not prioritize its employees or its branches only money and sales. New hires receive minimal training and are immediately thrown into work on outdated systems from the 90s, none of which communicate with each other. It creates unnecessary stress and sets employees up to fail. They also do not pay employees for the time spent opening the branch in the morning; pay does not start until all opening procedures are completed. Every other bank pays for this time, and this practice feels both unfair and exploitative. HR can be extremely difficult to deal with. If you end up on their bad side, they may manipulate your schedule or misrepresent your hours. This environment does not feel safe or supportive. Overall, this company allows branches and customers to suffer due to poor management and prioritizing their own interests over basic employee welfare. Based on what I’ve seen, I’m genuinely surprised this bank is still operating the way it does.

      2.0
      Dec 8, 2025

      Regional Bank

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You do get a paycheck and benefits do meet the industry standard.

      Cons

      Large regional bank that is merging in small community banks. Profits over people.

      Viewing 1 - 3 of 227 Reviews
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      ReviewsFirst Merchants reviews

      Glassdoor has 239 First Merchants reviews submitted anonymously by First Merchants employees. Read employee reviews and ratings on Glassdoor to decide if First Merchants is right for you.