Hilton reviews

3.9

75% would recommend to a friend

(11,430 total reviews)
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Christopher Nassetta

87% approve of CEO

64% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Full Insurance Good pay Trainings Bonuses

Cons

Problems in managements Poor GM Directors that are thieves Will act like they recognize you but no one actually does It’s normal to work over hours and not get paid

3.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice restaurant. The Breakfast Buffet is great.

Cons

Very few full time positions open. There is a union but it really only benefits you if you are full time. Many Long time employees are hostile to new employees. There is not much accountability for poor job performance and if management tries, the employees hide behind the union.

Viewing 1 - 3 of 11,430 Reviews

Glassdoor has 13,508 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.