NewRocket reviews

3.5

57% would recommend to a friend

(158 total reviews)

Harsha Kumar

58% approve of CEO

51% positive business outlook

NewRocket has an employee rating of 3.5 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NewRocket employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

158 reviews
1.0
Feb 26, 2023

NO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work. PTO. Paid Servicenow learning courses. That’s It.

Cons

Sneaky Management. Management does not rally for its employees. Unorganized projects. No uniform processes throughout the company. Company taking on way more than they can handle. Employees are suffering due to immense workload in certain areas/depts. Tons of engineers keep quitting. The company is wrapped in a pretty bow on the outside but the inside is trash. They force you into certifications to help maintain their “elite partnership” status. You reach out to leaders to express any type of concerns you have and its met with condescending, patronizing remarks and you feel as if YOU did something wrong.

1.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

None; there are no longer any “Pros” to work here

Cons

It appears that NewRocket changed the CEO Glassdoor profile as an attempt to boost their rating. The current CEO is toxic. I worked for this company in a management position and, when they first started the company, there was an amazing CEO with a leadership team who truly cared about their employees. Since the new CEO took over, the work environment is toxic with a total lack of respect for employees. The current leadership team shows no interest in addressing employee concerns or fostering a healthy workplace culture. This used to be a company who believed that “People matter. Employees matter. You matter.” But no longer. Instead, they seem more focused on creating an atmosphere of fear, where communication is disorganized and confusing, and a complete lack of transparency regarding company decisions and changes. Employees are let go, seemingly for no reason - at the drop of a hat. The overall morale is extremely low, with many employees feeling undervalued and overworked. There is a high turnover rate, and it’s clear that the company struggles to retain talent due to its detrimental work environment. The lack of support and recognition makes it clear that employees are not valued. Dedication, tenure and exemplary performance - not valued. I would not recommend this company to anyone seeking a positive and supportive work culture. This has become a challenging place to work, perhaps due to the large shift to do most of their hiring in India

avatar
NewRocket Response
1y
Was disheartened to read this. You just haven't had the experience that I have had, or the other 400 crew members have had. For that I am sorry. Change can be very hard and even feel toxic when it is change that impacts you negatively, actually or via perception. We enjoy the involvement of 2 CEOs now as the former CEO remains an active board member, seller and enthusiast, and we have our new fearless leader building the next version of NewRocket. Unfortunately it seems you didn't feel that and for that I am aso sorry. Rest assured we are taking your words to heart. Thank you for replying and giving your opinion.
1.0
Aug 6, 2024

Would not reccomend

Recommend
CEO approval
Business Outlook

Pros

I was able to meet some incredible people during my time at NewRocket. Pay is decent / competitive depending on your position as well.

Cons

Management is subpar at communication and leading. You feel often left in the dark or left with no options. There is far too much commitment to projects that cannot be delivered either on time or as a whole. With the recent outsourcing effort by the company there is a massive lack of quality behind work as well. I would avoid working here due to tarnishing your industry reputation.

avatar
NewRocket Response
1y
So sorry to read this. The hope was to over-communicate change but it seems it didn't reach you. We have researched the "outsourcing" concept but can not find any evidence that we are using 3rd parties for much of anything but perhaps are misunderstanding your point. We will definitely work on communication as we have seen this comment 2x in the last 2 weeks. Thank you!
Viewing 1 - 3 of 158 Reviews

Glassdoor has 164 NewRocket reviews submitted anonymously by NewRocket employees. Read employee reviews and ratings on Glassdoor to decide if NewRocket is right for you.