Claims Adjuster Trainee applicants have rated the interview process at Progressive Insurance with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Adjuster Trainee roles take an average of 23 days to get hired, when considering 883 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Claims Adjuster Trainee according to 883 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 14%
Skills test: 13%
Personality test: 13%
Background check: 10%
IQ intelligence test: 9%
Presentation: 7%
Drug test: 7%
Group panel interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I interviewed at Progressive Insurance (Frisco, TX)
Interview
The HireVue interview process at Progressive is structured, straightforward, and entirely virtual. After completing the initial online assessment, I received an invitation to complete a one-way video interview through HireVue.
The interview consisted of around 7–8 pre-recorded questions, mostly behavioral and based on the STAR method (Situation, Task, Action, Result).
I applied online. I interviewed at Progressive Insurance (Merrillville, IN) in Feb 2026
Interview
Several interviews to go through and they are spread too far apart. Always making you wait several days to determine whether you move to the next steps. Once you move on, they are not letting you know if you are interviewing with HR, recruiter or a hiring manager.
I interviewed at Progressive Insurance (Nashville, TN)
Interview
After the application, you receive as online assessment test. If successful with assessment, you move onto a recorded interview where you record yourself answering various behavioral questions. If successful with the recorded interview, you then move onto an online/zoom type interview with a recruiter. This step is almost like the recorded interview, typically the same types of questions.
Interview questions [1]
Question 1
Describe a situation when you had to deliver bad news to a customer. How did they accept the news?