Technical Support Representative applicants have rated the interview process at TTEC with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 68.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Representative roles take an average of 10 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
Common stages of the interview process at TTEC as a Technical Support Representative according to 25 Glassdoor interviews include:
Skills test: 15%
One on one interview: 14%
Background check: 13%
Drug test: 11%
Personality test: 10%
Phone interview: 9%
Presentation: 9%
IQ intelligence test: 8%
Group panel interview: 6%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at TTEC in Oct 2021
Interview
The interview was great and all. Everyone was nice and the host was nice as well. They asked questions and asked if I had experience in thing that dealt with customer service. I didn't have any, but it was very, VERY disappointing how they still invited me to an interview and knew what I put on my application. How can you even still invite someone for an interview knowing they don't have experience? On top of that, I feel like they should try to at least consider people who never worked before plus they even had training. I was very highly disappointed on how they were. I also wanted part-time because I am a college student. Another thing was right after the interview I got an email basically saying my background and experience wasn't strong enough. Again, it was a horrible experience. How can they just now be seeing the application.
I applied through an employee referral. The process took 1 day. I interviewed at TTEC (Lahug) in Jul 2019
Interview
It was fairly quick and done within a day. I was referred by a friend who worked under the company and went through Q&A's and several stages of interview along with an exam. Took me 3 hours all in all.
Interview questions [1]
Question 1
All about basic technicalities using a computer/Internet
I applied in-person. The process took 1 day. I interviewed at TTEC (Ciudad de Mexico) in Jan 2019
Interview
Una prueba de conocimientos y una simulación de llamada, dentro del proceso. Si llegas a avanzar, personal dentro del lugar te perfilan y te entrevistan sobre tus gustos personales, una prueba antidrogas si llegas a pasar todos los filtros.
Interview questions [1]
Question 1
Por qué te interesa el soporte técnico?
Qué tanto sabes el idioma?
Qué cualidades apoyan a esta empresa?