Describe a time you've had to teach yourself something, and what was the outcome?
Technical Support Analyst L1 Interview Questions
66 technical support analyst l1 interview questions shared by candidates
✔ What is the difference between a Firewall and an antivirus? ✔ What is the difference between Service and Processes in Windows?
✔ What are the series of troubleshooting steps for a slow responsive computer?
why this work place?
Do you know what an API or LTI are?
What browsers and operating systems have you used?
why r u looking for change
Basic Networking and troubleshooting questions like what is OSPF, type of LSA, BGP, difference between STP & RSTP.
Tell me about yourself and give brief introduction about education
how would you handle an angry customer
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