Sinking ship - Account Manager G2 Employee Review

1.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

-Reviews are important to your customers, there will always be value there which makes renewing that product easier -There are genuinely nice people who work there and have made some lifelong friends along the way -Good benefits and PTO -Great customer relationships

Cons

-Nobody hits quota - for the past several years, only 1 or 2 people on each team would hit their annual number, and maybe a total of 5 throughout the entire SMB to Ent AM org would hit. -There is no accountability from other departments. The quarterly report releases were always delayed, our moderation team would approve reviews with swearing or not about the right product, "adoption" was on other teams but always fell back on the AM -CRO only hires his boys from previous org so there was no room for promotions. -There was a push for executive alignment that every G2 exec would preach and would publicly encourage you to reach out to them for help. However, privately, when you actually did ask them to reach out to a mutual connection, you'd be met with constant pushback and belittlement -There aren't enough products to sell. And the ones you do sell, like intent data, there's no ROI because you have to send it to external partners for your customers to be able to use it. Then, the partners don't communicate the ROI back to you or the customer. -Performance reviews were a joke. The highest performer on the team (remember nobody hits quota) would get a 2 or 3 out of 5, meaning nobody got meaningful raises. -Micromanagement to the fullest measured on emails and calls when you don't have enough accounts or products to sell.

Explore other reviews about G2

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates and culture. Atmosphere is friendly and supporting. Management and Leadership encourages learning mindsets, especially in the world of AI. Encourage trying new things, taking risks, etc.

Cons

Things move fast, sometimes very fast, occasionally without clear vision/purpose

1
2.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexibility: fully remote and hybrid options available, generous PTO, ability to own your own schedule (with discretion) - Relatively low stress environment: more collaborative than competitive - Decent name recognition and connections

Cons

- The product: G2 is and has always been a "nice to have," which has led to an increase in churn in recent years due to lack of perceived value. Instead of focusing to try and make the product better, leadership has fired everyone in Product leadership and has adopted a new practice of "throwing stuff at the wall and seeing what sticks." Features are often released with no prior notice given to customer facing teams and "designed" by engineers who have no idea how to make anything actually usable. There are no designated channels to provide feedback and very little alignment with product marketing. It is very difficult to get a customer to adopt a new feature that we don't even know how to position internally. - RIFs galore: Multiple times a year there are small to medium reductions in force that feel simultaneously inevitable and like they come out of nowhere. High performers get let go for seemingly no reason. - Lack of upward mobility: G2 rolled out paybands in the last few years reportedly to address concerns surrounding lack of salary transparency, but in reality this has made achieving promotions very difficult. There are also no formalized promotion plans in place (at least in the RevOrg).

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