We Need to See Improvement - Success Organization G2 Employee Review

Great teammates and culture. Atmosphere is friendly and supporting. Management and Leadership encourages learning mindsets, especially in the world of AI. Encourage trying new things, taking risks, etc.

Things move fast, sometimes very fast, occasionally without clear vision/purpose

- Flexibility: fully remote and hybrid options available, generous PTO, ability to own your own schedule (with discretion) - Relatively low stress environment: more collaborative than competitive - Decent name recognition and connections

- The product: G2 is and has always been a "nice to have," which has led to an increase in churn in recent years due to lack of perceived value. Instead of focusing to try and make the product better, leadership has fired everyone in Product leadership and has adopted a new practice of "throwing stuff at the wall and seeing what sticks." Features are often released with no prior notice given to customer facing teams and "designed" by engineers who have no idea how to make anything actually usable. There are no designated channels to provide feedback and very little alignment with product marketing. It is very difficult to get a customer to adopt a new feature that we don't even know how to position internally. - RIFs galore: Multiple times a year there are small to medium reductions in force that feel simultaneously inevitable and like they come out of nowhere. High performers get let go for seemingly no reason. - Lack of upward mobility: G2 rolled out paybands in the last few years reportedly to address concerns surrounding lack of salary transparency, but in reality this has made achieving promotions very difficult. There are also no formalized promotion plans in place (at least in the RevOrg).