Family culture but long hours - Reservations Agent Hilton Employee Review

Flexible hours Lots of paid time off

Some favoritism Rude guest Low hours during slow times

Schedule was great, work environment could be a lot better but it depends. I learned a lot of good skills as well as things to look out for as this was my first job.

There was a lot of favoritism instead of teamwork for morning and night shifts as well as for the departments in general. Some are underappreciated and others are overpraised. Everyone seems to be "ok" with doing the bare minimum so there is little space for genuine hospitality. Poor work conditions due to worn equipment which they refused to fix for some reason and it violated health regulations.