Hilton is the Best Place to Work! - Manager, HRX Hilton Employee Review

5.0
Mar 26, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture of Hilton is one that makes me proud to work here but to also serve in my community. Hilton seeks to positively impact the communities in which we work. This speaks to our commitment to spread the light and warmth of hospitality. Beyond that, I am encouraged to have a balanced work-life with the flexibility of working from home. My management team appreciates and rewards hard work. Hilton believes in taking care of their team members which guarantees that we will take care of our guests. The benefits of "being Hilton" are getting better and better. The long tenure room discounts gives lifetime discounts for team members with 10 or more years.

Cons

As a long time team member, I can say that working for Hilton now is the best it's ever been. I think a person's work experience depends a lot on the individual and then management. There will be difficult people and circumstances any where you go but I am grateful that with a dedication to doing my very best and maintaining a positive attitude will get past any challenging experience.

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Hilton Response
7y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values.. We are glad this is the case for you!

Explore other reviews about Hilton

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Lots of paid time off

Cons

Some favoritism Rude guest Low hours during slow times

3.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule was great, work environment could be a lot better but it depends. I learned a lot of good skills as well as things to look out for as this was my first job.

Cons

There was a lot of favoritism instead of teamwork for morning and night shifts as well as for the departments in general. Some are underappreciated and others are overpraised. Everyone seems to be "ok" with doing the bare minimum so there is little space for genuine hospitality. Poor work conditions due to worn equipment which they refused to fix for some reason and it violated health regulations.

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