Good company. CPO has to go - People Team Pegasystems Employee Review

3.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I like the company. Great products, good vision for the future, good culture. I’m glad I work here.

Cons

The People Team is a problem. It has a terrible reputation within the business and the culture within the team is toxic. The Chief People Officer is the problem. She doesn’t take responsibility for anything, pits her people against each other, doesn’t know the names of all the people on her team. She has no self-awareness and is not a leader. The people leadership team is broken due to the lack of direction from the top. Decisions are made and changed constantly based on who last spoke to the CPO but she doesn’t make the decisions herself, rather puts it back on her team, who couldn’t make the decision themselves, which is why they went to her. I know many people who would leave if the job market were better.

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Pegasystems Response
8mo
We’re glad to hear that you value Pega’s products, vision, and culture. Shared pride is something we strive for. We are saddened to hear your experience hasn’t reflected the culture we strive to uphold. We invite you to share more detail about your experience with a Talent Advisory Partner so that we can better understand and address concerns. - Employee Experience Team

Explore other reviews about Pegasystems

5.0
Apr 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are fantastic, genuinely good people to work with. Strong reputation and company performance. Decent pay and benefits.

Cons

Office culture can be challenging as departments are siloed. Complex org structure.

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Well-established software company with a very large customer base. - Great benefits. - Good CEO, CFO/COO, and CISO. - There are a lot of good, intelligent, hard-working people at this company. - Overall, a decent place to work.

Cons

All cons of working at Pega depend on the reporting organization you report to. - Culture can be toxic in both the US and India, depending on the reporting organization. - Depending on your reporting organization, metadata associated with anonymous employee voice surveys is scrutinized to identify individuals and take action. - Depending on your reporting organization, staff in India may be treated poorly and pressured to work excessive hours, even during holidays/festivals. - Depending on your reporting organization, employee reviews can be heavily influenced by personal bias and lack objectivity. - Depending on your reporting organization, leadership may have noticeable deficiencies or an inappropriate level of subject-matter expertise. - Working at the company feels like you have taken a step back 10-20 years in time. - Due to the lack of use of common modern off-the-shelf agile project management, productivity, and ticketing tools, productivity is hampered (and at times prohibitive) by internally developed, stovepiped solutions that are buggy, slow, and 10-20 years behind their off-the-shelf counterparts. If you speak out against the use of the homegrown tools, they will give you a "drink the Kool-Aid" answer. If you persist with your criticism, your career opportunities will be limited.

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