Used to be amazing here ... - Account Executive Pegasystems Employee Review

3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic and the people make this place

Cons

There is new senior leadership heavily focus on metrics and using internal AI tools to generate opportunities, assign contacts, qualify and send offers quickly. What was once a consultative company has now morphed into the another software factory. I believe I'm now supposed to have 8x my quota in pipe, adding together various stages, moving at a pace that's not achievable. The new processes are supposed to enable, make selling easier. The reality, we all spend much more time ticking boxes to stay off naughty lists which detracts from customer facing time and thoughtful planning.

Explore other reviews about Pegasystems

5.0
Apr 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are fantastic, genuinely good people to work with. Strong reputation and company performance. Decent pay and benefits.

Cons

Office culture can be challenging as departments are siloed. Complex org structure.

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Well-established software company with a very large customer base. - Great benefits. - Good CEO, CFO/COO, and CISO. - There are a lot of good, intelligent, hard-working people at this company. - Overall, a decent place to work.

Cons

All cons of working at Pega depend on the reporting organization you report to. - Culture can be toxic in both the US and India, depending on the reporting organization. - Depending on your reporting organization, metadata associated with anonymous employee voice surveys is scrutinized to identify individuals and take action. - Depending on your reporting organization, staff in India may be treated poorly and pressured to work excessive hours, even during holidays/festivals. - Depending on your reporting organization, employee reviews can be heavily influenced by personal bias and lack objectivity. - Depending on your reporting organization, leadership may have noticeable deficiencies or an inappropriate level of subject-matter expertise. - Working at the company feels like you have taken a step back 10-20 years in time. - Due to the lack of use of common modern off-the-shelf agile project management, productivity, and ticketing tools, productivity is hampered (and at times prohibitive) by internally developed, stovepiped solutions that are buggy, slow, and 10-20 years behind their off-the-shelf counterparts. If you speak out against the use of the homegrown tools, they will give you a "drink the Kool-Aid" answer. If you persist with your criticism, your career opportunities will be limited.

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