There are MUCH Better places to work in SAAS- Stay away!!!!!!!! - Enterprise Account Executive Pegasystems Employee Review

1.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Competitive pay- they know that they pay towards the top and it is their goal to do so. If you a part of a successful enterprise account- there is large amounts of money to be paid but otherwise I've heard its nearly impossible to hit quota consistently. They offer an MBO which allows you to achieve commission related to onboarding activities. There are some incredibly intelligent people that work here.

Cons

The Irony of this post is that I had contributed a very positive review of the interview process after accepting the role but before starting the position. This is a good indication of the experience overall as I was heavily oversold during the interview process and promised multiple things that couldn't have been farther from the truth. Multiple people who I was onboarded with felt that they were bait and switched into coming here and some have already left along with myself- only making it 6-8 months. Unfortunately that said recruiter left the company about a month after my start date. In hindsight, the 9-12 touch interview process should have also been a red flag. To start- the training program was a joke. It feels great at first and then you quickly realize it falls flat and doesn't prepare you for the role whatsoever. The majority of the 4 weeks is focused on "Center Out" and is incredibly technical and forces to you regurgitate their corporate jargon. I was told my my manager after onboarding to forget everything that I had learned. One of the trainers was unresponsive whenever I emailed him asking for support or would email weeks later essentially ignoring the initial question. This lack of communication was a theme throughout the organization or at least the people I interacted with. The culture was the worst that I have ever experienced and gravely impacted my mental health. While it is clear they are making an effort to bring more females in the company, make no mistake- this feels like an old boys club. The environment was stale, no one interacted with one another and there is NO FUN to be had here. There's a solid handful of people who have been at the company for a long time and have a lot of Clout based on performance who are now in leadership positions. These people have no business being in leadership- the leadership here was the worst of any company I have experienced. There was a huge lack of professionalism not only in leadership but within the other business units that I interacted with. The product has fantastic capabilities but the messaging and branding is terrible- they are trying to do much and are the classic "we can do everything" It makes it incredibly difficult to sell and its easy to lose credibility especially when competing with a company like salesforce. If you are not someone with some level of deep technical interest (even though they claim you don't need to be) best to stay away. The money is not worth it here- especially in this job market.

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Pegasystems Response
4y
Thank you for sharing a review of your time at Pega. I understand that your experience didn’t meet the expectations, especially around the training programs in place. A strong, inclusive culture along with clear communication is of utmost importance to us and we take any concerns seriously. I will share your inputs with our leadership team so we can continue improving our overall employee experience. - Hazel, Vice President, Global Talent Advisory

Explore other reviews about Pegasystems

5.0
Apr 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are fantastic, genuinely good people to work with. Strong reputation and company performance. Decent pay and benefits.

Cons

Office culture can be challenging as departments are siloed. Complex org structure.

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Well-established software company with a very large customer base. - Great benefits. - Good CEO, CFO/COO, and CISO. - There are a lot of good, intelligent, hard-working people at this company. - Overall, a decent place to work.

Cons

All cons of working at Pega depend on the reporting organization you report to. - Culture can be toxic in both the US and India, depending on the reporting organization. - Depending on your reporting organization, metadata associated with anonymous employee voice surveys is scrutinized to identify individuals and take action. - Depending on your reporting organization, staff in India may be treated poorly and pressured to work excessive hours, even during holidays/festivals. - Depending on your reporting organization, employee reviews can be heavily influenced by personal bias and lack objectivity. - Depending on your reporting organization, leadership may have noticeable deficiencies or an inappropriate level of subject-matter expertise. - Working at the company feels like you have taken a step back 10-20 years in time. - Due to the lack of use of common modern off-the-shelf agile project management, productivity, and ticketing tools, productivity is hampered (and at times prohibitive) by internally developed, stovepiped solutions that are buggy, slow, and 10-20 years behind their off-the-shelf counterparts. If you speak out against the use of the homegrown tools, they will give you a "drink the Kool-Aid" answer. If you persist with your criticism, your career opportunities will be limited.

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