Pros
Lots of fond memories and solid people over the years. Unfortunately, many people have left in the last few years and those that remain are either either very rigid in their ways or completely incompetent and unqualified (many new hires).
Cons
Tech is unnecessarily complex and cumbersome. The BPM tools are commoditized and the AI tools are severely limited. Clients have caught on to this and many are leaving Pega behind for more flexible solutions. Pega's "no code" paradigm is complete nonsense. All but the most simplest of tasks require dozens of mouse clicks or custom Activities. Turnover is a big problem. There was a huge turnover right before COVID in 2019, then people stayed for the most part during 2020. We've seen a huge rush for the exits in the last 18 months. Many people are fed up with the pay structure, incompetent management, and product deficiencies. Major problems with the software and codebase have existed for YEARS and are never fixed. You spend more time learning all of the landmines to avoid, rather than building constructive solutions. If you're in sales or consulting, make sure you have a solid account list before joining. Unless you have major whale accounts in any of the key verticals, you are never going to make a fraction of your quota and are wasting your life here. The recent Appian debacle is a complete embarrassment and is hypocritical on so many levels. Agree with a few other recent posts – CEO should really move on. They tried with Hayden (absolute disaster). At some point, you have to wonder when he will throw in the towel and position Pega as an acquisition target, particularly now that the stock is in the toilet.