Wasn't For Me - Client Sales & Enrollment Specialist Thriveworks Employee Review

1.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, potential bonus, helping people book mental health appointments

Cons

Wasn't for me. I quit after the second day of training. The trainer expect you to be on camera all day and you have to inform her if you need to use the restroom. She constantly say we're all adults but micromanage everyone like kids. If training is this bad, I can only imagine how they micromanage you once on the floor. The PTO sucks, you only get 16 days and no sick days. You have to work every holiday except Christmas and Thanksgiving, and you work weekends without consecutive days off. Benefits don't even start til over a month after your start date. Each patient is required to have a valid credit card on file before scheduling an appointment even if they have insurance, that tells you this company is all about money instead of mental health.

Explore other reviews about Thriveworks

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- I don't have to wait for insurance to reimburse to get paid - Consistent pay schedule - Benefits including healthcare and PTO - Student Loan Reimbursement - Free Supervision - Supportive community - Lots of different ways to help you keep track of paperwork - Clear path to becoming fully licensed. - Easy to reach tech support help - Easy to be a hybrid worker or fully remote!

Cons

- Lower pay per hour than in other places in my area. - Confusing and hard to learn EHR system.

3.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice people work here. Lots of people interested in doing good clinical work. Flexible/telehealth only options for some clinicians. Nice to meet people from all over the country. Onboarding is smooth and easy.

Cons

Bait and switch. I was hired to be a Clinical Supervisor but Thriveworks didn't have any associates for me to supervise. They didn't seem to have a plan to hire any associates. I wasn't told any of this until after onboarding and training that this was the case. It was also clear that my regional director didn't know that I was hired for a specific job. Instead I was just expected to be a basic clinician. The pay is too low for a fully licensed person with experience and I already own my own successful private practice. I was there solely because I wanted to be a Clinical Supervisor. I didn't mind taking on some of Thriveworks clients in order to do this, but I didn't want to give any more of my prime working hours to not be working the job I actually accepted. In the end, it seemed like they were trying to mass hire clinical supervisors, clinicians, and experienced people so that they could appear to the state and to insurance companies that they have clinicians in place to take clients. I wasn't assigned any clients for nearly 6 weeks and this is a pay per visit role. For a person who would rely on Thriveworks as a main employer, they wouldn't be able to pay their bills or live on that kind of money. I wouldn't recommend this company.

1
See reviews by: Helpful|Rating|Date|All