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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

52% would recommend to a friend

(129 total reviews)
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Tim Wentworth

60% approve of CEO

39% positive business outlook

Reviews by job title

129 reviews

Reviews about "Diversity & Inclusion"

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1.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

-Staff at the facilities are super kind (coffee shop, cafeteria, security, etc.) -Nice technology equipment, decent job keeping our laptops up to date. -Large company with lots of departments to move to, learn, & continue to expand knowledge in pharmacy space.

Cons

-High risk for stable employment. The company is all for itself: Constant rounds of layoffs, forced "retirement packages", and now implementing a "grading scale" to have other ways to terminate employees. -These layoffs also impact people leaders, which can lead to lower level employees experiencing more than 4 managers in a single year. -Company has no care for the E in DEI when it comes to WFH vs in office employees. If you live within 50 miles from an office, you will be forced to go in & have thousands of dollars in added annual expenses, while WFH employees make the same salary. To expand, in office employees are forced to be in office specific days each week, while WFH employees don't even have to turn cameras on and frequently have their children home with them while working. -While the company "requires" 3 days a week in office, most employees barely do 1 day in office. There was an initial "scare tactic" to ensure people were coming into office, then they gave up. Now the only ones punished are those actually showing up. -The in office experience is terrible for those forced to go in. Mostly an empty office, while leadership sings that "collaboration" is the goal. Company does not provide coffee or hardly any office supplies, water machines are often not working, meeting rooms constantly booked (with no one using them). -Organization has a SHARP difference in org tenure. Either 2-5 years, or 12+ years. A very clear indication of the favoritism that occurs for promotion opportunities, which are more based on tenure (and following orders) than actually creating value or trying new things. -The company promotes words like "agile" and "change", but they are far from agile with any structure, and change is done constantly with the suggestion it is for progress (progress that rarely came). -Most people leaders within the company have ZERO leadership experience outside of the company, and it shows in their results & relationships. The organization also provides hardly any leadership training/development programs for their people leaders, continuing to show the lack of value place on the replaceable employees (no matter the level). -I personally watched individuals get fired/laid off for "job eliminations", only to see the company re-post the same exact role within days, just changing slight wording of titles. -In a similar vein, also watched as the organization told employees about an employee "choosing to go another route" when they forced the individual to quit/retire. -Your success in the company is mostly predicated off of what work you are given. If you receive high profile work or work that generates money for the org, you have a fast track to success. If you don't have that kind of work, you will be forgotten about & put in the "keep the lights on" bucket.

4.0
Aug 16, 2025

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Sticking to the same principles despite extrenal pressures to discard programs that celebrate diversity. Values and rewards top performers. I get to feel like my work is valuable and I never get bored.

Cons

There's no compelling reason for the return to office mandate. Collaboration is still occurring entirely in virtual meetings in my team because the talent is scattered literally across the world. At a point it becomes hard to advance without being a people leader; some people are excellent and deserve advancement but are not suited to high levels of leadership

2.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, fair PTO policies, and good 401k match

Cons

They play favorites hard, if planning on working there keep your head down. HR is more than happy to bury any grievances you have. Be sure to document, or all honesty not even bring issues to HR because then on you’re their list of first to fire. General staff is very nice and friendly, management is friendly to your face but behind your back talks about how they can cut costs (usually via labor). They will say they care about their employees well-being and happiness, but every action management takes shows the opposite

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