Technical Support Engineer applicants have rated the interview process at WalkMe with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 17 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at WalkMe overall takes an average of 22 days.
Common stages of the interview process at WalkMe as a Technical Support Engineer according to 8 Glassdoor interviews include:
Skills test: 23%
One on one interview: 18%
Phone interview: 18%
Group panel interview: 14%
Presentation: 14%
Personality test: 9%
IQ intelligence test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at WalkMe (Tel Aviv-Yafo) in May 2025
Interview
Very good and professional. The interview was fair and well-structured. Questions were relevant to the Technical Support role, focusing equally on technical knowledge and soft skills. The interviewer maintained a professional and informative tone.
Interview questions [1]
Question 1
"A customer calls, very frustrated. They state their internet connection is completely down, and they have an important video meeting starting in five minutes. How do you handle this high-stress initial interaction, and what is the very first technical step you take?"
I applied through other source. The process took 2 weeks. I interviewed at WalkMe (Bengaluru) in Mar 2026
Interview
The interview process for a Technical Support Engineer role at WalkMe was well structured and moderately challenging. It began with an HR screening followed by a technical round focusing on troubleshooting, and front end web basics, and problem solving scenarios. The hiring manager round emphasized customer handling, communication skills, and real world support cases. The final stage included a panel interview assessing both technical knowledge and cultural fit. Overall, the experience was positive.
Interview questions [1]
Question 1
Can you walk us through how you would troubleshoot a customer issue when their application feature is not working as expected?
The interview process for a Technical Support Engineer role at most companies, including Adyen or Pelatro Solutions, typically follows these stages
1️⃣ Application & Screening
Submit your resume and cover letter online.
The HR team reviews your application to check if your experience matches the role.
2️⃣ HR/Recruiter Interview (Initial Screening)
A phone or video call with an HR recruiter.
Discussion about:
✅ Your background & experience
✅ Your interest in the company & role